This study sought to investigate the influence of customer retention on profitability insurance companies in Kenya using Liberty Life Assurance Company Ltd as a proxy. The Specific objectives were examine effect product quality assess service, and establish firms service/product pricing profitability. theories Assimilation, Contrast, Assimilation-Contrast guided this current study. Descriptive ...

BACKGROUND The Functional Assessment of Cancer Therapy-Lung (FACT-L) questionnaire, which consists of a core questionnaire (the General Measure of FACT [FACT-G]) and a 9-item Additional Concerns comprised of a 7-item Lung Cancer Subscale (LCS), was developed in an English-speaking culture. The validation of the Japanese FACT-G was reported previously, and this report describes the cross-cultura...

PURPOSE To validate a Stigma Scale of Epilepsy (SSE). METHODS The SSE was completed by 40 adult with epilepsy attending an Outpatient Epilepsy Clinic at the University Hospital of UNICAMP, and by 40 people from the community. People were interviewed on an individual basis; a psychologist read the questions to the subjects who wrote the answers in a sheet. The procedure was the same for all th...

The objective of this research is to develop an instrument on the financing capacities, competitiveness and performance personnel in companies Food sector dedicated production dairy products South Sonora for detection areas opportunity that increase their possibilities permanence market. be carried out a mixed nature, is, it requires descriptive inferential statistics. In main results derived f...

The construction industry in Zambia has not been very efficient and effective project delivery. Often projects are either delivered behind schedule most cases encounter cost slippage. Researchers have since noted that among many other factors the implementation challenges continued to hamper performance of because an existence imbalance where soft skills given less priority favor technical skil...

We test whether the alpha of an investment relative to one’s existing portfolio can be used to improve out-of-sample performance (Sharpe ratio; Four-factor alpha). For the period 20002014, we confirm this for the Vanguard S&P 500 Index Fund and the Growth and Small Index Fund, which we extend by adding various Exchange Traded Funds. If one considers that our baseline funds may be proxies of the...