The current trend in Online Dispute Resolution focuses mostly on the development of technological tools that allow parties to solve conflicts through telecommunication means. However, this tendency leaves aside key issues, namely our concern with respect to context information that was previously available in traditional Alternative Dispute Resolution processes. The main weakness of this approa...

We present a formal model of negotiation between autonomous agents The pur pose of the negotiation is to reach an agreement about the provision of a service by one agent for another The model de nes a range of strategies and tactics that agents can employ to generate initial o ers evaluate proposals and o er counter proposals The model is based on computationally tractable assumptions demonstra...

knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. the km strategy selection is a complex decision that requires consideration of several factors. for evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. the identified factors and their impact on kno...

The article investigates the peculiarities of the enterprise's innovation activity and its legal regulation, conducts the evaluation of the business strategy for chemical companies according to the manufacturer’s principles of innovation management. The purpose of the paper is to evaluate the business strategy of chemical companies according to the manufacturer’s principles of innovation manage...

 The use of Human Resource Management (HRM) practices in the form of ‘bundles’ and in integration with the business strategy of the organisation have been emphasised throughout the HRM literature. These are called the horizontal integration and vertical integration respectively. This article aim at examining the use of these practices in liner shipping industry in which human element plays a vi...

Business process modeling techniques, such as BPMN, encourage the early specification of the exact order in which the activities of the process will be executed. However, a business process may be exposed to different environments and subjected to many conditions in which a sequence cannot be identified at design time. We present declarative business process specifications that can be used to a...

process mining includes the automated discovery of petri nets from event logs. these event logs are the starting point for various discovery and analysis techniques of the process.  in this paper process model is developed using colored petri nets (cpns) and the supporting software package cpn tools. the restaurant process model is represented for the analysis using a combination of process min...

A business process maturity model provides standards and measures to organizations in assessing, defining and improving business processes, thereby guiding them to achieving business goals and values. In this paper, we present a business process maturity model called Value based Process Maturity Model (vPMM) that overcomes the limitations of the existing models. The vPMM is a model that can be ...