electronic government is an offshoot of the information technology and management of this technology and management of this technology. if implemented in the state-owned sector, e-government will effect tremendous changes in the efficiency and effectiveness of goveernment systems and services, leading to large scale popular satisfaction. while elaborating on this modern global concept, the pres...

The expeditious development of technology and internet has diverted company direction to retain customer e-satisfaction. Customer satisfaction is becoming an area of great interest for companies and customer satisfaction has a direct impact on the profitability of a company. With regard to customer satisfaction’s importance, we investigate the impact of service quality dimensions on customer sa...

Background One of the most important steps of the health transformation program involves the application of electronic prescriptions (e-prescriptions) in health services. Information technologies are highly important in generating e-prescriptions, which can be described as a document produced by authorized personnel electronically, containing written information and instructions regarding...

The goal of the study is to analyze factors of website quality that could influence e-banking customer satisfaction in the Chinese commercial banking industry. Moreover, the paper also tries to explain the relationship between website quality and customer satisfaction, and to find some major variables for keeping high level e-banking customer satisfaction. The data demonstrated that website qua...

The present study was designed to test the influence of confirmed expectations, perceived usefulness and perceived competence on e-learning satisfaction among university teachers. A questionnaire was completed by 125 university teachers from 12 different universities in Norway. We found that 51% of the variance in university teachers’ satisfaction with e-learning could be explained by the three...

patient satisfaction of emergency medical services in abadan and khorramshahr hospitals, 2009 tahery n* , feraidoonimoghadam m , cheraghian b , khazni s received: 22 april, 2010 accepted: 27 july, 2010 abstract background & aims: patient satisfaction is a concept that today has gained high importance in medical care. some experts believe that it is impossible to improve business processes and h...

A constraint satisfaction problem (CSP) model can be preprocessed to ensure that any choices made will lead to solutions, without the need to backtrack. This can be especially useful in an interactive context in which different users access the model to make choices on-line, e.g. in e-commerce configuration. The conventional machinery for ensuring backtrack-free search, however, adds additional...