in this study, the satisfaction index of new product attribute in terms of development strategy, which includes a number of options for development using kano questionnaire, in the automotive industry was calculated, and according to the relationship between satisfaction and loyalty, instead of loyalty index, we was used satisfaction kano index . then using customer purchase records data within...

The allocation of risks among the contracting parties in a contract is an important decision affecting the project success. Some risks in a project are uncontrollable; these are imposed to a project by external factors. Since contracting parties can neither control nor affect the occurrence of such risks, their allocation to a party would be inequitable. Therefore the cost overrun related to un...

the investigation of dimensional efficiency for branches of maskan bank in resources collection and facilities allocation: approach of super efficiency model with weight restrictions. the scarcity of financial resources of banks, especially in developing countries like as iran, leads to planning for improving efficiency and productivity. improving efficiency needs to performance measurement and...

we consider the problem of continuous dynamic berth allocation to containerships in a tidal seaport. in some container ports, low water depth in coastal area causes many restrictions on providing vessel's services. therefore, berth allocation planning for relatively large vessels with high draft is subject to tidal conditions when the vessels are in the access channel as from anchorage are...

This study presents a capacitated multi-facility location-allocation problem with stochastic demands based on a well-known distribution function. In this discrete environment, besides the capacitated facilities, we can employee the capacitated sub-source of each facility for satisfying demands of customers. The objective function is to find the optimal locations of facilities among a finite num...

Truck and shovel operations comprise approximately 60% of the total operating costs in open pit mines. In order to increase productivity and reduce the cost of mining operations, it is essential to manage the equipment used with high efficiency. In this work, the chance-constrained goal programing (CCGP) model presented by Michalakopoulos and Panagiotou is developed to determine an optimal truc...