urbanization development followed by increase in travel demand in recent years made some problems for cities such as traffic, lack of suitable parking, environmental issues, economic and social etc. meanwhile, public transport, especially bus services are very important in the development of urban functions thus, paying attention to different aspects of the transport in order to increase its ef...

In this article a tool for measuring customer satisfaction in public transport is proposed. Specifically, a structural equation model is formulated to explore the impact of the relationship between global customer satisfaction and service quality attributes. The public transport service analyzed is the bus service habitually used by University of Calabria students to reach the campus from the u...

bus systems are unstable without considering any control. thus, we are able to consider some control strategies to alleviate this problem. a holding control strategy is one commonly used real-time control strategy that can improve service quality. this paper develops a mathematical model for a holding control strategy. the objective of this model is to minimize the total cost related to passeng...

This paper aims to present and evaluate the performance of one of the first real-time bus dispatching system in Bangkok, Thailand. The proposed bus dispatching system receives the real-time bus location data from the RFID sensor network. The paper provides the background and brief description of both the hardware and architecture of the RFID sensor network and the real-time bus dispatching syst...

The main objective of this work is to compare the quality of service of the bus companies operating in the city of Rio Branco, located in the state of Acre with the quality of service of the bus companies operating in the city of Campos, situated in the state of Rio de Janeiro, both cities in Brazil. This comparison, based on the opinion of the bus users, will determine their degree of satisfac...

In this paper the main objective is to analyze the quality of service of the bus companies operating in the city of Campos, located in the state of Rio de Janeiro, Brazil. This analysis, based on the opinion of the bus customers, will help to determine their degree of satisfaction with the service provided by the bus companies. The result of this assessment shows that the bus customers are disp...

Reliability is a fundamental factor in the operation of bus transportation systems for the reason that it signifies a straight indicator of the quality of service and operator’s costs. Todays, the application of GPS technology in bus systems provides big data availability, though it brings the difficulties of data preprocessing in a methodical approach. In this study, the principal component an...

This study examines the effects of overlapping walking service areas of bus stops on the demand for bus transit. This requires controlling for variation in potential transit demand as measured by the number of dwelling units and their locations. A model of passenger boardings for the morning peak hour of service is estimated. Boardings are modeled as a function of potential transit demand at th...