Background and Objectives: Emergency departments often encounter several risk and health issues which significantly impact on overall healthcare performance. Resilience engineering (RE) enables emergency departments to confront sudden changes and handling health risk issues. Patient trust (PT) is also one of the most effective factors which improve quality of care along with pa...

In healthcare systems, emergency departments (EDs) are the most vital elements, in that they provide critical and immediate healthcare services to the patients 24 hours a day. Patient satisfaction is a crucial concept and a practical tool for evaluating the performance of the EDs. This study presents a unique framework for the performance optimization of an emergency department in a big general...

Human error is a significant and ever-growing problem in the healthcare sector. In this study, resource allocation problem is considered along with human errors to optimize utilization of resources in an emergency department. The algorithm is composed of simulation, artificial neural network (ANN), design of experiment (DOE) and fuzzy data envelopment analysis (FDEA). It is a multi-response opt...

conclusions in this study, trauma intervention increased satisfaction in patients admitted to the emergency department. therefore, managers and personnel of hospitals and healthcare training centers are urged to implement trauma intervention in their hospitals or healthcare training centers. results the mean score for total satisfaction after trauma intervention in the experimental group (45.6 ...

introduction: emergency department performance index (epi) greatly influences the function of other hospital’s units and also patient satisfaction. recently, the iranian ministry of health has defined specific national epi containing five indexes. in the present study, the performance indexes of emergency department (ed) in one educational hospital has been assessed before and after establishme...

emergency departments (eds) are the most challenging ward with respect to patient delay. the goal of this study is to present strategies that have proven to reduce delay and overcrowding in eds. in this review article, initial electronic database search resulted in a total of 1006 articles. thirty articles were included after reviewing full texts. inclusion criteria were assessments of real pat...

Funding J.L.H. is funded by a British Heart Foundation Clinical Research Training Fellowship (FS/10/65/28404).This study is also partly fundedby theTechnology Strategy Board/Engineering and Physical Sciences Research Council (EPSRC) Magnetic Resonance Guided Therapy of Cardiac Arrhythmia (MaRGiTA) grant (TS/G002142/1) and The Centre of Excellence in Medical Engineering funded by the Wellcome Tr...