In this paper, we describe an approach for automatically generating configurations for complex applications. Automated generation of system co nfigurations is required to allow large -scale deployment of custom applications within utility computin g environments. Our approach models the co nfiguration management problem as an Object -Oriented Constraint Satisfaction Problem (OOCSP) that can be ...

customers extend robust trust to a business when they believe the business puts their interests first. good experience of banking services and recommendations of other customers can increase trust. loyalty and word of mouth (wom) is accepted as key factors successes of marketing. this paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

The purpose of the study was to explore the impact of demography of online customers on e-satisfaction as well as on the determinants of e-satisfaction operating in e-retailing space in India. A theoretical model was derived in accordance with the literature and was tested empirically. Conveniently sampling technique was used. Primary data was collected through a structured questionnaire throug...

Virtual organisations underpin many important activities in distributed computing, including e-commerce and e-science. This paper describes a new technique by which software agents can intelligently form virtual organisations to meet some pre-specified requirements. Our approach builds on work in BDI agents and constraint satisfaction techniques. Using a realistic service-providing scenario, we...

electronic banking has many benefits for government, banks’ stakeholders and customers. many banks in many countries such as iran increasingly develop their infrastructures to provide e-banking services. also, there are many researches that have been conducted to explain how we can encourage people to use e-banking services. in this paper, we explore the effects of various factors on both custo...

User satisfaction is an important predictor of online consumer behavior and the success of a web-based system. If customers are satisfied with the services received through the online system, it is likely they will keep using the system. To examine factors affecting user satisfaction with e-services, a questionnaire was distributed to a random sample of (615) students out of (5918) at Petra Uni...

Despite that business to customers web sites (B2C) are growing very fast and is becoming an important marketing and purchasing channels still customers are not very keen to shop online and are not satisfied with the current design and operation of the shopping websites. Therefore success of e-commerce B2C web sites is still one of the biggest challenges management can face. While B2C success ha...