customer relationship management (crm) and knowledge management (km) have become especial and strategic keys in the current competitive environment for all companies.  the critical role of km as the main determinant of the success of crm has been the focal point of the previous researches; the present paper aimed at studying the impact of different km factors- such as customer knowledge (ck), s...

abstract  this paper  aims at investigating the metacognitive knowledge of solving problem among primary school students with high and low school achievement. two other variables of the students’ grade and sex were also accounted for. the participants were 232 boy and girl students from forth and fifth grades which were randomly selected and divided into two groups of high  and low achievers . ...

in order to investigate and consider the feasibility of the establishment of knowledge management at payam nour universities of golestan province elicited from reviewing the research literature, the researchers  endeavored to identify the factors affecting  the establishment of  knowledge management  and the knowledge management components, and then to consider the way of their influence as wel...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

abstract agricultural sector is a developmental domain and id a way for achievement to goals that are anticipated in iran perspective document. from this view, knowledge management (km) is critical for starting and continuing this way. this paper investigate on process of applicable and especial knowledge in agricultural sector (a case study in yazd province). also ranks stages of knowledge pro...

this paper aims to use a priority framework based on decision making trial and evaluation laboratory (dematel) to help organizations build awareness of the critical influential factors affecting successful implementation of km. to identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of km. ...