the purpose of the managerialism is economy, efficiency, effectiveness in provision public services. also it emphasizes to follow the market strategies instead of bureaucracy. due to increasing productivity of public services management by using flexible styles and public opinion, this approach has provided to response the problems of traditional theory of administration. negative aspects of ma...

Private healthcare services in Vietnam are seen as a major part of the solution to the rapid increase in need and demand for healthcare services. Formally recognized over 20 years ago, the private health services coexist with public services and are available all over the country. However, the scale and size of private sector is still small compared to the public sector and public acceptance an...

background & purpose: in the health sector, in addition to the important consequence of treatment, health system should meet the expectations regarding the desirability of services. expectations and perceptions of patients about the desirability of services play an important role in selecting hospitals, their loyalty to the organization & replanning to purchase. thus the present study has been ...