customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...

a study with travel cost method (tcm) was performed to evaluate ecotourism demand of lake belonging to karoon 3 dam. for this purpose, 220 clawson questionnaires at highest demand time (february to may 2008) were completed. results of this investigation showed that forecasting outdoor recreational value of karoon 3 dam limits is equal to 2,879,550,000 rials at month, during study. in order to p...

Organizations without strategy are like a ships without a compass. The purpose of this study was to Codification a mission statement and strategies developtnem of Faculty of Physical Education and Sport Sciences Kharazmi University in Horizon 1404. Statistical research samples were 15 persons that included the administrators, active and Physical Education experts who were aware of the situation...

considering current situation and approaching one, car-component manufacturers should choose an appropriate strategy so that this strategy can help them survive in competitive market of manufacturing. sahand khodro company as a small car-component manufacturer, is located in industrial town of shahid rajaie in tabriz. comprehensive framework for strategy formulation is used to formulate sahand ...

public participation is counted as one of the main indexes in sustainable urban management.based on their nature, metropolitan cities has several and complex problems. for this purpose tehranmetropolitan area is selected. quantitative strategic planning matrix (qspm) weighted through a made-byresearcherquestionnaire. the reliability of the model was verified by cronbach’s alpha coefficient. eva...

one of the new areas in the field of studying the country's development planning is border regions. although from past to present different aspects of the problems related to these regions have been studied, but spatial planning of border regions not only its position has not been clarified in the planning system of the country's development but also its dimensions and characteristics...