نتایج جستجو برای: services in higher quality by investigating e
تعداد نتایج: 18759997 فیلتر نتایج به سال:
امروزه مسئله ی اساسی در رویکرد های جدید زبانشناسی، ابعاد اجتماعی و ایدئولوژیک زبان تلقی می شود. گروه های مختلف اجتماعی، سیاسی و یا مذهبی از زبان به عنوان ابزاری برای دستیابی به اهداف درون گروهی خود استفاده می کنند (ون دایک، 2003). آنها معولا ایدئولوژی خود را صریحا ابراز نمی کنند بلکه آن را در غالب کلمات و ساختارهای زبانی پنهان نگه می دارند. تشخیص ایدئولوژی های پنهان در گفتمان نیازمند این موضوع ...
In this study, in order to assess the e-service quality of Payame Noor University based on E-SERVQUAL model, the service superiority gap score was measured. The research methodology was quantitative, in terms of main strategy applied, in terms of research objective descriptive–survey, in terms of analytical technique and library and field study, in terms of implementation strategy. The research...
<p style="text-align: justify;">This study investigates the quality of higher education institutes’ (HEIs’) administrative services by assessing student satisfaction in context Total Quality Management (TQM). Differences between students’ perceptions and expectations service are examined discussed. A questionnaire survey was developed employing SERVQUAL model, results which were further e...
Background and Aim: Increasing the use of smartphones, improving the state of World Wide Web, and also the need for flexibility in the education process have made the implementation of e-learning in human society inevitable, eliminated time and space limitations, and provided equal education. However, the pace of its creation and development, especially in universities and higher education cent...
Wixom and Todd (2005) integrated the user satisfaction and the technology acceptance literatures to theorize about and account for the influence of the information technology artifact on usage. Based on Wixom and Todd’s integrated model of technology usage, we propose the 3Q model by investigating the role of service quality (SQ), in addition to system quality (SysQ) and information quality (IQ...
this study investigates the strategies native english and persian speakers employ for expressing gratitude in different situations. the strategies of persian efl learners are also compared with english strategies in order to find the differences that may exist between these two languages. social status and size of imposition of the favor are social variables which are investigated in detail for...
current studies in second language (l2) learning have revealed the positive role of corrective feedback (cf) in both oral and written forms in different language features. the present study was an attempt to investigate the effect of both direct and indirect written corrective feedback (wcf) on the use of grammatical collocations in l2 writing. the study also sought to examine whether the effec...
acknowledgements i wish to express my gratitude to all those who have helped me in preparing this thesis. i would like to express my deep gratitude to my respected advisor dr. kourosh akef, whose advice and comments helped me in the early stages of the research and throughout the writing process. i would also like to express my gratitude to dr. hajar khanmohammad whose invaluable guidance he...
for several years, researchers in familiarity of efl teachers with post-method and its role in second and foreign language learners’ productions have pointed out that the opportunity to plan for a task generally develops language learners’ development (ellis, 2005). it is important to mention that the critical varies in language teaching was shown is the disappearances of the concept of method ...
Background and objectives: Services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. However, there is a major gap in the relevant literature in Malaysia in this particular field. Thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the Mala...
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