Customer relationship management (CRM) is one of the fastest growing management approaches which can lead to stronger competitive position, resulting in larger market share and profitability. In this study, CRM efficiency among the customers of the Iranian banks is analyzed using a network data envelopment analysis (NDEA) approach. To implement CRM in the NDEA model, input, intermediate and out...

The closed-loop supply chain considers conceptually the possibility of reverse logistics with use recycling, remanufacturing and disposal centers. This study contributes for first time a green framework ventilators, which are highly important in case COVID-19 pandemic. proposed model simulates Iranian medical ventilator production. includes environmental sustainability to limit carbon emissions...

Calving records of Iranian buffaloes from April 1991 to June 2010 comprising 1,151 herds with 34,911 calving events were used to evaluate reported secondary sex ratio, stillbirth, and calf birth weight. Logistic regression models were applied to analyze stillbirth and calf sex at birth, and statistical analysis of calf birth weight was performed using a linear mixed model. Overall, the ratio of...

OBJECTIVES Since the existence of work-related stressors is inevitable in nurses' workplace, nurses usually use a variety of coping strategies which can be called cognitive, affective, and behavioral techniques. In this study, we aimed to explore the coping strategies employed by the Iranian clinical nurses in depth. METHODS This work was a qualitative study using Straus and Corbin's grounded...

BACKGROUND Asthma is caused by the combination of different factors. Current concepts of asthma pathogenesis emphasize on gene-environment interactions. Mega-genome scanning projects revealed that different Single Nucleotide Polymorphisms (SNPs) are related to asthma susceptibility. rs7216389-T is one of them that is related to childhood asthma and its effect on childhood asthma severity has be...

Breast cancer is the most common cancer in Iran. In the recent years an upward trend has been observed in the Iranian population. Early detection by molecular approaches may reduce breast cancer morbidity and mortality. We provided consultation to 3,782 women diagnosed with early onset breast cancer during the past 15 years (1999-2014). To establish a data set for BRCA gene alterations of the I...

Vahideh Zarea Gavgani, Hasan Siamian. Associate Professor of Medical Library & Information Science, Iranian Center of Excellence in Health Management; Department of Medical Library & Information Science, Faculty of Management and Medical Informatics, University of Medical Sciences, Tabriz-Iran; Assistant professor, Department of Medical Records and Health Information Technology, School of Allie...

The main purpose of this qualitative research was designing an export marketing strategy model for tea product to the target markets. The statistical population was composed of all experts in the field of this research topic (N = 332), the sample size was determined as the same as the statistical population. Second-hand data used for collecting data and a semi-structured interview was used as a...