نتایج جستجو برای: quality dimensions of services

تعداد نتایج: 21239987  

Journal: :hospital practice and research 0
albert ahenkan department of public administration and health service management, business school, university of ghana, accra, ghana kofi aduo-adjei department of public administration and health service management, business school, university of ghana, accra, ghana

background: for over 2 decades, ghana’s ministry of health (moh) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. strategies have been adopted to enhance client satisfaction with healthcare services and delivery.objective: the current study examined patient satisfaction with the quality of healthcare in ghana by comparing healthcare services at the...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه سیستان و بلوچستان 1390

seismic retrofit strategies have been developed in the past few decades following the introduction of new seismic provisions and the availability of advanced materials and methods. it can be observed that new approaches to deal with more lateral forces are more innovative and more energy absorbent. in line with this, there is a growing trend toward the use of steel shear walls as a system with ...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه پیام نور - دانشگاه پیام نور استان تهران - دانشکده زبانهای خارجی 1392

to teach english adequately, qualified teachers are needed. unfortunately, there are still teachers who are teaching english without an academic degree in tefl. it is necessary for teachers to have a major in english to have subject knowledge, but it is not sufficient. teachers need to have an understanding of the social, cultural, moral, ethical, and pedagogical issues of education and practic...

Background: Human judgments are often vague and it is not easy for people to express their perceptions and expectations about quality of services using an exact numerical value. It is more realistic to use linguistic terms to describe the expectation and perception value. In this paper, combined approach of SERVQUAL and fuzzy logic to evaluate the quality of educational services provided at Isl...

Journal: :jentashapir journal of health research 0
jafar sadegh farid gharibi farid gharibi farid gharibi mir ali eteraf oskoee

background service quality generally refers to the non-health and non-clinical aspects of the health services and mainly focuses on relationship between care provider and health customers, and the environment in which care services are delivered. because of undeniable role of service quality on the improving health results, this study aims to assess service quality in rehabilitation faculty phy...

ژورنال: دانشور پزشکی 2011
خجسته‌پور, مجید , سجادی, حسن , عسکری, مینا , غلامی, علی , نوری, علی اصغر ,

Background and Objective: According to modern approaches to management, quality is defined as consumer’s requests. One of the first basic steps in improvement quality is recognizing consumers' perceptions and expectations. The aim of this study was to determine the quality gap in primary health care services in Neyshabour health care centers following consumers' perceptions and expectations.  M...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شیراز - دانشکده علوم 1392

gol-e-gohar iron ore mine of sirjan in southern part of iran is a large open pit that operates below the groundwater table and during mining operation, dewatering is required to prevent operation processes from flooding. current operation is going on by digging wells in or out of the pit and pumping to prevent flooding. as a result of the former dewatering operation a vast deep cone of depressi...

Fatemeh Azadi Mohammad Azmal Mohammadreza Maleki Seyed Jamaledin Tabibi

Background and Objectives: Medical Tourism Tourism is emerging as a fast growing healthcare industry with the potential to open a new economic opportunity for developing countries. Iran has been the treatment destination of many medical tourists from Middle Eastern countries for many years, yet this field of services remains underdeveloped. The best judges for the challenges ...

پایان نامه :دانشگاه پیام نور مرکز بندرعباس (واحد قشم) - دانشکده ادبیات و علوم انسانی 1389

چکیده ندارد.

پایان نامه :0 1392

it is definitely necessary to understand the concept and behavior of causation of life insurance policies and its determinants for insurance managers, regulators, and customers. for insurance managers, the profitability and liquidity of insurers can be increasingly influenced by the number of causation through costs, adverse selection, and cash surrender values. therefore, causation is a materi...

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