نتایج جستجو برای: behavioral loyalty questionnaire gladden and funk

تعداد نتایج: 16851575  

Asad Zadeh, Atefeh, Elahi, Alireza, Taheri Kia, Maryam,

The participation of spectators– including both men and women- in sport stadiums and their profitability is one of the new experiences in the world of sports . A significant proportion of Persepolis and Esteghlal fans are women; so, providing conditions for women's loyalty to these teams can help in some decisions on fans management.One of the reasons for  loyalty of fans may be the team's qual...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه پیام نور - دانشگاه پیام نور استان همدان - دانشکده ادبیات و علوم انسانی 1390

the present research has been deducted from a provincial research project which aims at determining the relationship of variables of variables of occupational self-concept, intelligence beliefs and metacognitive with entrepreneurship among the students of payame noor university of kurdistan. the volume of the samples was 1080 students (576 female and 504 male students). the research methodology...

This research aims to validate and factor-analyze the Fan Based Brand Equity (FBBE) questionnaire of football in Iranian supreme league clubs. The present research is of descriptive-analysis type and has been done by survey method. The statistic population included football clubs fans of the Iran’s 13th supreme football league, and the sample society was 880 people chosen from seven clubs fans ...

ژورنال: بیمارستان 2010
شهری, سمیه, طبیبی, سید جمال الدین, کاخانی, محمد جمیل, گوهری, محمود رضا,

Background: the competitive of existing area in servicing organizations which are showing the desired services, the importance and satisfy customers and making content about their needs more than before. Material & Methods: The present study descriptive survey of practical purpose and its method correlation study has been done. Statistical Society of  this research is all referred patients t...

2006
Rebekah Russell-Bennett Janet R. McColl-Kennedy Leonard V. Coote

Considerable resources are expended annually on building business brands, yet the literature is virtually silent on brand loyalty in a business setting. This study examines the relationship between attitudinal loyalty and behavioral loyalty in a business services context, and attempts to identify two key antecedents of loyalty in this context. In particular, little is known about small business...

امیرکبیری, علیرضا, محمدپور زرندی, حسین, کجوری, حمیدرضا,

Organizational reputation is an intangible asset and is one of the most important and vital elements for the survival of the organization. The purpose of this study was to investigate the role of organizational reputation in the formation of citizens’ behavioral habits. This research is descriptive-correlational study that investigates the behavioral habits of citizens based on the variable of ...

This research investigates the effects of affiliate marketing tactics on behavioral loyalty with the mediatory role of customer appreciation. Proposed tactics including e-mail, tangible rewards, texting, virtual social networks, websites, interpersonal communication, and preferential behavior are addressed in this study.present research is purposeful, applied and in terms of data collection des...

Journal: :مدیریت فرهنگ سازمانی 0
سهیل نجات دانشجوی دکتری مدیریت بازرگانی، دانشگاه تربیت مدرس، تهران، ایران سعید صحت دانشیار، دانشکدة مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران فرشید خمویی دانشجوی دکتری مدیریت رفتار سازمانی، دانشگاه خوارزمی، تهران، ایران

today, companies with superior performance in various industries are moving towards customer retention and loyalty. because they have found that it is very expensive to attract a new customer and to maintain its position in the highly competitive environment they need loyal customers. therefore, identifying the factors that affect on customer loyalty is very important. hence, this study examine...

Journal: :CoRR 2016
Narges Safari Fariba Safari Karin Olesen Fatemeh Shahmehr

This research investigates the influence of industry on electronic customer relationship management (ecrm) performance. A case study approach with two cases is applied to evaluate the influence of ecrm on customer behavioral and attitudinal loyalty along with customer pyramid. The cases covered two industries consisting of computer and automotive industries. For investigating customer behaviora...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه پیام نور - دانشگاه پیام نور استان تهران - دانشکده ادبیات و زبانهای خارجی 1393

the purpose of this study was to find the relationship between critical thinking and self-regulation with reading comprehension of iranian female elementary language learners. the present study is a correlational one having a descriptive design. two questionnaires, critical thinking questionnaire and self-regulation questionnaire which were valid and reliable questionnaires and four reading com...

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