Background A model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare stakeholders, and a Delphi study on healthcare quality management experts. The purpose of this stu...

due to the created change in the approach to financial services and the idea of providing a united financial service, bancassurance is a concept that is attracting growing attention from both the insurance and banking industry, to be able to creat synergy to be responsive to the business environment and competition in this field. planning and strategic management are considered to be the major ...

BACKGROUND & AIM Strategic planning has been presented as an important management practice. However, evidence of its deployment in healthcare systems in low-income and middle-income countries (LMICs) is limited. This study investigated the strategic management process in Iranian hospitals. METHODS The present study was accomplished in 24 teaching hospitals in Tehran, Iran from September 2012 ...

The development and implementation of IST strategic initiatives is of paramount importance for organisations as it enables the integration of IST and business processes. However, many organisations still struggle with the development and implementation of IST strategic initiatives which can lead to large over-runs in budget & time and a technology platform not supporting the business strategy. ...

Strategy Map (SM) is one of the widely used methods to create business aligned IT strategy map providing valuable insights to business executives. However, problem with strategy map method is that it is not easy to use which can lend itself to various interpretations. This is because linkages between the strategic objectives in the four strategy map perspectives are not explicit which makes SM ...

MABENA model is a complementary model in comparison with traditional models such as HCMS, CMS and etc. New factors, which have effects on preparation of strategic plans and their sequential order in MABENA model is the platform of presented road map in this paper.Study review shows, factors such as emerging new critical success factors for strategic planning, improvement of international strate...

One of the main challenges of strategic management is implementing the strategies. Designing the strategy map in Balanced Scorecard framework to determine the causality between strategic objectives is one of the most important issues in implementing the strategies. In designing the strategy map with intuition and judgment, the link between strategic objectives is not clear and it is not obvious...