PURPOSE Health care organizations have to improve their performance for multiple stakeholders and organize integrated care. To facilitate this, various integrated quality management models can be used. This article reviews the literature on the Malcolm Baldrige Quality Award (MBQA) criteria, the European Foundation Quality Management (EFQM) Excellence model (Excellence award models) and the Chr...

background: excellence and quality models are comprehensive methods for improving the quality of healthcare. the aim of this study was to design excellence and quality model for training centers of primary health care using delphi method. methods: in this study, delphi method was used. first, comprehensive information were collected using literature review. in extracted references, 39 models we...

The problem of sustainable business excellence has been investigated according to different aspects in fields. For a more detailed analysis, it is necessary develop an integrative model, respecting the baseline model European Foundation Quality Management, with possibility defining relationships and levels significance variables. primary goal this paper present developed simulate effects inform...

Background A model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare stakeholders, and a Delphi study on healthcare quality management experts. The purpose of this stu...

BACKGROUND In the past years, there has been a growing concern in designing physical activity (PA) programmes for elderly people, because evidence suggests that such health promotion interventions may reduce the deleterious effects of the ageing process. Quality is an important issue when designing a PA programme for older people. Some studies support the Excellence Model of the European Founda...