Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.   Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...

there remains a conviction that the torrent of publications and the financial outlay on leadership development will create managers with the skills and characters of perfect leaders, capable of guiding healthcare organisations through the challenges and crises of the 21st century. the focus of much attention continues to be the search for the (illusory) core set of heroic qualities, abilities o...

S te ph en S w in te k MANY BELIEVE that bias against women lingers in the business world, particularly when it comes to evaluating their leadership ability. Recently, we had a chance to see whether that assumption was true. In a study of thousands of 360-degree assessments collected by Insead’s executive education program over the past fi ve years, we looked at whether women actually received ...

For the continuity of delivery public services. A visionary leader prioritizes visions and strategies for future success by observing opportunities threats. Visionary leaders can relate directly to employees produce high quality work. This study aims identify relationship between leadership in service sector. qualitative research method was used provide an explanation related phenomena through ...