Service level agreement (SLA) is a powerful tool to formalize the negotiation and agreement between the service provider and service seeker with the scope of service quality characteristics, compensations and tariffs. The service quality description is the main part of a SLA which can be characterized by the use of suitable and feasible quality of service (QoS) parameters. Determining suitable ...

background: hazardous chemicals, which give detrimental effect to the central nervous system, are widely used in the vehicle services industry. the use of vibrotactile perception threshold (vpt) as a screening tool for chemical exposure is new in developing country such as malaysia. therefore, this study determined the relationship between vpt and chemical exposure among vehicle service technic...

one of the main features of high throughput computing systems is the availability of high power processing resources. cloud computing systems can offer these features through concepts like pay-per-use and quality of service (qos) over the internet. many applications in cloud computing are represented by workflows. quality of service is one of the most important challenges in the context of sche...

Service-learning (SL) is an experiential teaching method that combines instruction with community service, with the aim of enriching students' academic learning, interpersonal skills and sense of responsibility while making meaningful contributions to the community. However, measuring outcomes of service-learning projects is difficult. This article reports on the perceptions of 18 third-year un...

Content-aggregating Web portals such as yahoo.com are becoming increasingly popular. Until recently, many of these Web sites positioned themselves as ‘search engines’ or ‘navigational directories’. However, over time, these sites made the transition to Web portals by incorporating additional features such as news, maps, driving directions, chat rooms, email services, and many others. By doing s...