background: avoidable mortality (am) is one of the most important health indicators (hi) and represents the quality of care in a hospital.objective: this study measured the efficacy of a training program for a hospital healthcare staff to reduce am.methods: this epidemiological study on community intervention analyzed time-series data on hi by semesters from 2008 to 2015. the pre-intervention p...

introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. the aim of present study is identifying and selecting key hospitals performance indicators. materials and methods: this is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identify a...

background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...

introduction: health tourism is an organized travel we make from where we live to another place to keep, regain, and improve physical and mental health. it can be also a national strategy to improve national income and some believe that it can be an integral part of national security. the present study is an attempt to determine the relationship between observance of the standards of internatio...

assessing quality of family health services in view points of service users in urmia health posts   nabilou b[1],farokh eslamlou hr[2]*   received: 1 may , 2013 accepted: 2 jul , 2013   abstract background & aims:  community health largely depend on the primary health care sector of each country and primary healthcare including family health, as first contact services have basic role in health ...