reimbursement for healthcare has utilized a variety of payment mechanisms with varying degrees of effectiveness. whether these mechanisms are used singly or in combination, it is imperative that the resulting systems remunerate on the basis of the quantity, complexity, and quality of care provided. expanding the role of the electronic medical record (emr) to monitor provider practice, patient r...

this is a short commentary to the editorial issued by marianna fotaki, entitled: “why and how is compassion necessary to provide good quality healthcare.” it introduces the necessity of a more cognitive approach to explore further the determinants of behavior towards compassionate care. it raises questions about the importance of training towards a more patient-care and values driven healthcare...

This commentary reviews a recent piece by Burton and Rycroft-Malone on the use of Resource Based View (RBV) in healthcare organizations. It first outlines the core content of their piece. It then discusses their attempts to extend RBV to the analysis of large scale quality improvement efforts in healthcare. Some critique is elaborated. The broader question of why RBV seems to be migrating into ...

Background: For over 2 decades, Ghana’s Ministry of Health (MOH) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. Strategies have been adopted to enhance client satisfaction with healthcare services and delivery.Objective: The current study examined patient satisfaction with the quality of healthcare in Ghana...

background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...

the paper by gilbert et al. should be on the table of every politician and national health service (nhs) manager in the run up to the general election, when the nhs is at the hustings. they have raised profound moral dilemmas of the internal and external market in their present form, such as the practicalities of distributive justice and the enhancement of autonomy – to which are added the pres...

private healthcare services in vietnam are seen as a major part of the solution to the rapid increase in need and demand for healthcare services. formally recognized over 20 years ago, the private health services coexist with public services and are available all over the country. however, the scale and size of private sector is still small compared to the public sector and public acceptance an...