the present study was carried on to investigate the use of face-keeping strategies in reaction to complaints by male and female in two different cultures, persian and american english. to see if apology strategies are affected by cultural, contextual preferences and gender of interlocutors in two distinct languages of persian and american english. the hypotheses to be tested were 1) ifids, acce...

چکیده هدف اصلی این پژوهش بررسی رابطه بین شایسته سالاری و عدالت سازمانی مدیران دانشگاه اصفهان و علوم پزشکی اصفهان بود که در قالب 5 فرضیه با در نظر گرفتن ابعاد شایسته سالاری و عدالت سازمانی مدیران دانشگاه اصفهان و علوم پزشکی انجام شد. روش پژوهش توصیفی از نوع همبستگی می باشد. جامعه آماری کلیه اعضای هیأت علمی و مدیران گروه در دانشگاه اصفهان و علوم پزشکی اصفهان به ترتیب 104- 645 – 33- 468 نفر در س...

acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...

this study considers the level of increase in customer satisfaction by supplying the variant customer requirements with respect to organizational restrictions. in this regard, anp, qfd and bgp techniques are used in a fuzzy set and a model is proposed in order to help the organization optimize the multi-objective decision-making process. the prioritization of technical attributes is the result ...

abstract the primary purpose of this study was to explore the actual practices and cognitions of two groups of iranian eap teachers, i.e. language teachers and content teachers, with respect to teaching reading-comprehension and vocabulary. to this end, tehran university of medical sciences which authorizes both groups of teachers to teach eap courses was selected as the context of the study s...

according to webster and wind (1972) and anderson et al (1987), “organizational buying is a complex process and involves many people from different functional areas, multiple goals and potentially conflicting decision criteria. moreover, the customers of today are also more knowledgeable and selective when making their purchasing decisions. since a key to organizational survival is the retentio...

‏‎the purpose of the present study was to investigate the latent pattern underlying reading ability . some 272 male and female participants. english majors at the ba level , participated in the study. two valid tests were used in this study, the reading test developed exclusively for the purpose of this project and academic reading section of ielts. to investigate the possible latent underlying...

abstract because of the many geopolitical, geo economical and geo strategically potentials and communicational capabilities of eco region, members can expand the convergence and the integration in base of this organization that have important impact on members development and expanding peace in international and regional level. based on quality analyzing of library findings and experts interv...

Background and Objective: Social capital may help organizational knowledge management via providing necessary platforms and facilitating the interchange of knowledge. So this research aimed to determine the relationship between social capital and effectiveness of knowledge management from the viewpoints of the teaching hospitals of Ahvaz managers. Materials and Methods: This was a cross-sect...