نتایج جستجو برای: satisfaction of e

تعداد نتایج: 21667102  

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه سیستان و بلوچستان - دانشکده مدیریت و حسابداری 1391

the application of e-learning systems - as one of the solutions to the issue of anywhere and anytime learning – is increasingly spreading in the area of education. content management - one of the most important parts of any e-learning system- is in the concern of tutors and teachers through which they can obtain means and paths to achieve the goals of the course and learning objectives. e-learn...

پایان نامه :دانشگاه تربیت معلم - تهران - دانشکده ادبیات 1390

this study is an outlook of iranians religious practices and customs in eras such as nasser one. it attempts to answer the main question, "religious practices and ceremonies in the society during naseri ruling" and other subsidiary questions with scientific and historical theories. iran was a traditional and religious community . people abided by their religious practices and duties within reli...

Journal: :مدیریت فناوری اطلاعات 0
مژده هاشمیان کارشناس ارشد مدیریت فناوری اطلاعات، بانک سامان، ایران محمدتقی عیسایی استادیار دانشکده مدیریت و اقتصاد دانشگاه صنعتی شریف، ایران فتاح میکائیلی استادیار دانشکده مدیریت و حسابداری دانشگاه علامه طباطبایی، ایران محسن طباطبائی دانشجوی دکترای مهندسی صنایع دانشگاه صنعتی امیرکبیر، ایران

electronic banking has many benefits for government, banks’ stakeholders and customers. many banks in many countries such as iran increasingly develop their infrastructures to provide e-banking services. also, there are many researches that have been conducted to explain how we can encourage people to use e-banking services. in this paper, we explore the effects of various factors on both custo...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه فردوسی مشهد - دانشکده ادبیات و علوم انسانی دکتر علی شریعتی 1392

just as motivation is important in sla research, demotivation constitutes an important factor, too. there are many studies done on demotivation and burnout of teachers. many of these studies have been conducted on one or two aspects of english instruction. consequently, there are few studies which have been done on more than two aspects of english teaching. the aim of this study is to find out ...

Internet revolution and ICT have changed the world and access to information and communication of the people with each other is possible more than past. In this new environment, relying on E-word of mouth communication could be a way to achieve a competitive advantage. Given the pervasive role of new technologies in Service industry as well as importance of customer loyalty in the insurance ind...

Journal: :مدیریت فناوری اطلاعات 0
علی اصغر صادقی مقدم کارشناس ارشد مدیریت صنعتی، دانشکده مدیریت، دانشگاه علامه طباطبائی، تهران، ایران محمد نوروزی کارشناس ارشد مدیریت بازرگانی(مالی)،دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس، تهران، ایران جواد جمشید پور کارشناس ارشد مدیریت بازرگانی، دانشکده مدیریت، دانشگاه شهید بهشتی، تهران، ایران علی اصغر انواری رستمی استاد و مدیر گروه حسابداری دانشکده مدیریت و اقتصاد دانشگاه تربیت مدرس، تهران، ایران

highly competitive, dynamic and complex environment of banking industry and increasing growth of customers’ demand has led to lots of changes in this industry. therefore, e-loyalty has changed to a considerable subject in e-business environment to preserve customers. this study is conducted in order to identify and study the factors affecting e-loyalty of e-banking services’ users. the methodol...

Mahsa Ghorbani Meysam Bagheri Samaneh Tarighi Taghi Torabi

Many e-commerce transactions via e-payment systems is carried out. The aim of this study is that the theory of structures, an empirical analysis about the importance and ranking key factors that may be on customer satisfaction in electronic payment systems affect the Iranian banks.9 specific topics of the factors in e-payment systems, customer satisfaction and affect are more key, were selected...

Journal: :تحقیقات بازاریابی نوین 0
ali edalati hamid golchin mohammad ebrahim mohammad pourzarandi maasoomeh ranjbakhash mehdi sinaei s. hamed ghanadpour leila torki

ecrm (electronic customer relationship management) systems focus on using the web-site as the main interaction channel for businesses to simulate an old fashioned one-to-one direct relationship—high touch—with customers. the purpose of this paper is to propose a model for the relationship between ecrm and e-loyalty by conceptualizing that e-loyalty is influenced by e-satisfaction and e-trus...

پایان نامه :دانشگاه بین المللی امام خمینی (ره) - قزوین - دانشکده علوم پایه 1390

بررسی وجود و چندگانگی جوابهای معادلات دیفرانسیل به ویژه با شرایط مرزی اغلب بسی دشوار بوده و همراه با گام های ملالت آور می باشد بطوریکه همواره نیاز به پیش شرط هایی می باشد که معادلات دیفرانسیل با شرایط مرزی مورد نظر باید داشته باشد. بنابراین اثبات آنالیزی وجود و چندگانگی جوابهای مسائل مقدار مرزی غیر خطی اغلب غیر ممکن می باشد. روشهای تقریبی- تحلیلی یا روشهای عددی صرفاً برای بدست آوردن جواب موجود ...

Customers extend robust trust to a business when they believe the business puts their interests first. Good experience of banking services and recommendations of other customers can increase trust. Loyalty and Word of mouth (WOM) is accepted as key factors successes of marketing. This paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

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