IS Success Model by DeLone and McLean (1992, 2003) has been used to explain how information systems create value for organizations. However, IS Success Model does not fully address how users perceive value of an information system. It assumes that the information quality, system quality, and service quality automatically generate user satisfaction. Users will not be satisfied with information s...

Iterative development is a common characteristic of agile methods. It is important to understand how the adoption of an iterative process provides business value, and how this value can be used to buy management support to implement other agile techniques. This paper exposes to the community an experience report of a large government agency’s migration from a Waterfall process to an iterative m...

concerns about environmental issues have revealed the necessity of developing changes in the field of consumption and production. Introducing green products as a substitution to common products in the market, which harm to human health and environment and also enriching the culture of green consumption in the society and recognizing effective factors can be solutions for environmental prob...

This study examines how gamification mechanics could be used in online retailers' loyalty programs. In other words, this article attempts to create a conceptual model for the relationship between gamification mechanics and customer loyalty elements. We used a field study to conduct our research. In order to validate the survey, 450 customers from one of the greatest online stores in Iran were q...

In the present paper, first the conceptual model of perceived value concept as a mediating variable in tourist perceptions of hotel services is presented and afterwards tested with structural equation modelling. The study reveals that: (a) the relationship between perceived hotel quality and perceived value is strong and positive; (b) the relationship between hotel quality and guest satisfactio...