Background & Objective: Improving quality of hospital services helps to optimize resource utilization and promotes quality of care and community satisfaction. Since identification of staff perceptions and expectations leads to increased efficiency, improvement of organization products and fulfillment of customers' present and future needs, this research was conducted in order to analyse total q...

abstract this study tried to investigate whether there was any significant relationship between technical translation quality of the senior english translation students and their levels of verbal-linguistic, visual-spatial and interpersonal intelligences. in order to investigate the research questions, the researcher selected a hundred senior english translation students from three universitie...

Background and Objectives: Assessing quality dimensions in health care sector according to the sensitivity of the services is very important. This study was conducted to assess the quality of services in outpatient wards in Shiraz. Materials and Methods: This was a discriptive study conducted in summer 2014 on 200 patients referring to Shahid Motahari Health Center. The standard question...

  As its main concern is the customers needs, the total quality management (TQM) is of high significance in organizations like insurance wherin customers do not buy companies products voluntarily. Since the implementation of TQM in every organization demands a model to be specific to the organization, researcher has been intended in this research to develop a TQM model for the Iran's insurance ...

Background: Type 2 diabetes is a chronic disease which has incremental prevalence regarding to unhealthy lifestyle. Based on the significant gap between received and standard care in patients with type 2 diabetes, this condition occurred high costs to health system. In order to eliminate this gap, this study aimed at measuring the technical quality of perceived care among patients with type 2 d...