expert systems can help to build banks customers' credit scoring models. here, selection of key features of the credit scoring is important. also, it is possible to express the features values as fuzzy. the problem is how to improve features selection by genetic algorithm, in way that these features can be employed as input in fuzzy expert system. this paper presents a hybrid credit scorin...

there are many approaches in economic literature for investigation of firm performance. in general, those theories very useful for investigation the nature and role of competitive advantage. resource based view, dynamic capability, entrepreneurial theory, neoclassic theory, industrial organization approach are some of those theories. todays, banks try to attract customers through various new me...

due to the increasing importance of internet banking and the critical actions taken by banks in order to offer internet banking services in iran and also according to the increasing number of people using internet banking services, it is essential for bank marketers to understand internet banking customers better. only through this comprehension the marketers are able to develop strategies and ...

Objectives The recent shift, from merely traditional approach providing only financial services to the new trend implying banks can be considered as business partners meeting their whole financial needs and creating a win-win relationship, in customers’ opinion towards banks has made banks try to apply banking marketing strategies to help attract more customers and respond to their needs. Hence...

expert systems are computer programs that make the knowledge of experts available when a human expert is not with in easy reach. the systems are to simulate the thinking and inference pattern of human being. the ultimate goal of expert system is to be analogous to human as much as possible. utilizing the intelligent system in commerce is indispensable for establishing a better connection with c...